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HelloThis is my second attempt to setup OSTicket, tried it first time round on a windows server but had lots of issues so thought id give it a try using Installatron via my web hosting provider.Currently i have fetching enabled to every 3 minutes and auto cron enabled.From what i can gather, this will only check for emails when an agent is logged on?Is there any way of setting it so it just automatically checks for email even if nobody else is logged on?Kind regards