Hello,Can anyone point me in the right direction to setting up Active Directory with osTicket? If you have any documentation or website links that would be much appreciated.

@[deleted]: @[deleted] does a great job of answering this question here.Hope it helps.

This thread ought to point you in the right direction. :)http://forum.osticket.com/d/discussion//how-to-configure-the-ldap-authentication-and-lookup-plugin

7 days later

Log in and go to Admin panel -> Manage -> Plugins.Click Add New PluginClick the Install button to the left of "LDAP Authentication and Lookup".Click on LDAP Authentication and Look up.Fill out the settings in a manner that reflects your AD server.  Here's how I comfigured mine.Default domain: is your FQDN for your domain.  In my configuration its corp.SHORTDOMAINNAME.local.DNS Servers: your dns server.  I use the IP Address for ours.LDAP Servers: I put two entries in here, but you really only need one.  I personally entered the ip address of my AD server, and the FQDN of my AD server. (The FQDN of your AD server should be SERVERNAME.corp.SHORTDOMAINNAME.local.Use TLS: I did not check this.  You may have to depending on what version of AD your running.

@[deleted] is there some reason why you copied and pasted my reply from another thread here?

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