@[deleted]: Did you try setting your "My Preferences" language to HR? The default is "Use Browser Preference", which, you can also change. EG: http://www.wikihow.com/Change-Your-Browser's-Language 

@[deleted]

Almost all of our users have English language browsers.

Is there a way to set the default language of osTicket, regardless of the browser language?

Of course, registered users and agents set their own language, but what about unregistered users?

FYI: hr hasn't been finished yet: http://i18n.osticket.com/project/osticket-official/hrAs for setting the default.. it should have been done on Install.. but I can't see it in mine! maybe it doesn't.. dunno. You could try adding the setting "system_language", like:INSERT INTO `ost_config` (`id`, `namespace`, `key`, `value`, `updated`) VALUES (NULL, 'core', 'system_language', 'hr_HR', CURRENT_TIMESTAMP);Which should override the default: 'system_language' => 'en_US',

@[deleted]Please take a look at my table.

Any joy mate? I've not tried any other language, probably should have before joining the discussion.

It seams that the only way to force another language (other then English) is to delete/rename /web/include/i18n/en_US folder.I renamed it to '_en_US' and now osTicket is shown only in Croatian ('hr_HR').I'll report if anything goes wrong.

Sweet, good to know mate cheers!

Actually, it's still the way it was.English is the default language no matter what I do.Is there a way to change that?

Anyone?Is it possible that I'm the only one with this issue?I installed osTicket on another server for testing and i have the same issue.

@[deleted]My answer has not changed from Feb 2015 which reads: "My understanding is that you have to do that at time of install, and

that there is no way to change if afterwards with out re-installing. 

Remember the Multilanguage feature is not done and ready at this time."You haven't told anyone what version you are running.  Each user has language settings also that would need to be changed after they log in to their preferred language.  Guests always default to the browser language, I do not think that this is changeable on the osTicket side.

Okay let me put it to you differently..  The multi-language feature is not done/finished/completed and most probably never be in that version of osTicket.

i can solve it by edit this line in client.inc.php file, line 50. only add else statement:if (isset($_GET) && $_GET) {    if (Internationalization:($_GET))        $_SESSION = $_GET;}else{ $_SESSION = 'fa';}