Hi everyoneI´m running osticket 1.9.5, already have es_ES.phar in include/i18n and i wanted to set Spanish Language global (for admin, staff and users sections), is that posible? i know hot to set it to my profile but not globally.Thanks

You would have had to do that at time of install.

5 days later

when i installed it, there was not language packages... can i set the language without reintalling from scratch?

i mean the default global language. thanx

My understanding is that you have to do that at time of install, and that there is no way to change if afterwards with out re-installing.  Remember the Multilanguage feature is not done and ready at this time.

4 months later

I'm on v1.9.8.1, to achieve the change of global language, follow this steps:I had a few issues trying to set it from installation sequence, so I installed English by default. Install the language package that you prefer.Once done that it's needed to edit the database since there is no option in the admin panel to change it, the table is ost_config, key, value (or the language you have installed)And that's it!

3 months later

Worked for me too, also using es_MX!      be aware of the cache though... 

a month later

Hi, Did that, but the front-end still switches to english when using a browser in English. Is there any way to prevent that automatic switch based on browser language?Regards,Marvin M

Also, where can I edit the default languange, english?

1. Users can set there language settings under "profile" after login. Choose a language instead of "Use Browser Preference"2. You will find all language files in "include/i18n/"Best regards,Jürgen

6 months later

It doesn't work for me.I changed the key 'system_language' to 'hr_HR' and I have a folder named 'hr_HR' under 'i18n' folder and still I have to change the language manually every time I visit the site.

9 days later

@[deleted]: Did you try setting your "My Preferences" language to HR? The default is "Use Browser Preference", which, you can also change. EG: http://www.wikihow.com/Change-Your-Browser's-Language 

@[deleted]

Almost all of our users have English language browsers.

Is there a way to set the default language of osTicket, regardless of the browser language?

Of course, registered users and agents set their own language, but what about unregistered users?

FYI: hr hasn't been finished yet: http://i18n.osticket.com/project/osticket-official/hrAs for setting the default.. it should have been done on Install.. but I can't see it in mine! maybe it doesn't.. dunno. You could try adding the setting "system_language", like:INSERT INTO `ost_config` (`id`, `namespace`, `key`, `value`, `updated`) VALUES (NULL, 'core', 'system_language', 'hr_HR', CURRENT_TIMESTAMP);Which should override the default: 'system_language' => 'en_US',

@[deleted]Please take a look at my table.blank

phpMyAdmin 4.2.12de.png

Any joy mate? I've not tried any other language, probably should have before joining the discussion.

It seams that the only way to force another language (other then English) is to delete/rename /web/include/i18n/en_US folder.I renamed it to '_en_US' and now osTicket is shown only in Croatian ('hr_HR').I'll report if anything goes wrong.

Sweet, good to know mate cheers!