I've asked the devs to take a look at this thread.

    Thank you! I don't know how can I help the investigation. But I will answer the questions, if there will be any.

    4 days later

    Thank you! I don't know how can I help the investigation. But I will answer the questions, if there will be any.


    13 days later

    Im having same issue. Get same errors and have same setup.I have checked on open ports and my smtp is working fine, its "only" imap/pop thats breaking down for me. when i use imap setting i get another type of error and the admin module shutsdown, so i have to reload page.

    4 months later

    Any solutions to this issue?I'm also trying to use POP/IMAP with no encryption, but getting "SSL negotiation failed".

    By the way, the mail server accepts unencrypted connections.When looking in tcpdump, I see osticket tries to establish encrypted connection, although it's set to not use it in the settings.

    I had this issue with my server, apparently after enabling the POP logging and IMAP loging I noticed it was using port 9933 for imap4 and 9955 for pop3 and it still wanted SSL even after checking that SSL wasn't required.

    3 months later

    I'm really new to this so far I have an issue where tickets are not created when emails are sent. What's really throwing off in this scenario is that my other email accounts are working but not a specific account I keep on getting Invalid Login. Check POP Settings. Can't connect to exchange server: Refused. Can anyone help me on this?

    @[deleted]:You should create a "New discussion" for your issue, and be sure to include the details about your setup. And refer to Please read before requesting assistanceJack

    Also: "Can't connect to exchange server: Refused" your mail server is refusing the connection.

    5 years later

    ntozier What news of the developers I have seen that many have the same problem without any solution

      @newronas099

      Thread is from 2014.
      Please do not be a necromancer.

      Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you.

      Killing zombie thread with a head shot.

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