Hie Support Please assist,on hoe to resolve the below error message.
shepherdmu
Microsoft issue:
Cheers.
Hie Kevin am failing to follow what the user did to get it working.Is it possible to bet a clear atep by step solution.Or prefarably guide on were to start checking.
https://forum.osticket.com/d/105728-ms-oauth2-error-the-api-version-v2-has-been-depreciated/41
Hie Kev,from your link basically i need to wait on microsoft?,as none of the fixes worked for me.If so is there any platform i can report this please assist
The referenced link has the fix that everyone is saying is working. If it’s not working for you then you didn’t make the changes correctly.
Hie Kevin, firstly confirm we are talking about the PHP fix if so i had not tried that one. Secondly on trying the php fix i cannot find the plugin directory so as to run the command. Please guide on its location so as i can execute.
Yes you have to modify the plugin. The path to the plugin folder differs based on where you installed it. Find your osTicket directory on the server and then plugins will be in include/plugins/.
Thank you Kev.Is the below correct?
Appears so.
Hie Kevin we ran the command but nothing was extracted
Go back and read this thread:
Latest comments show what to do on windows.
