KevinTheJedi
Cheers for getting back, I did notice the Green Token is just expiring, rather than renewing also the cron job is getting this syslog error
CRON[8181]: (osticket) CMD (php /var/www/html/osticket/api/cron.php)
CRON[8180]: (CRON) info (No MTA installed, discarding output)

ElbowNi

That means you likely used wrong account when it brought you to MS to authenticate. Login and authorize as the email you are configuring in osTicket.

Cheers.

Gian2003k

Then you didn’t do something right. Go back and redo all the steps.

Cheers.

KevinTheJedi I literally do it now, and isn't working i still get the v2 has been deprecated

Gian2003k

Then you didn't do something right...working for literally everyone else.

Cheers.

KevinTheJedi "set the install_path to plugins/auth-oauth2 (just remove the .phar)" maybe i did something wrong here... can you tell me all the commands please? and what i need to do? i'm not an expert of mysql

Gian2003k

If you don't know how to run SQL queries then you should use a database GUI like HeidiSQL (windows) or SequelAce (mac). If you can't do that then you should simply wait for the new build of plugin to be released. Or follow the above instructions from @ElbowNi to repackage so you don't have to mess with db.

Cheers.

KevinTheJedi can't you simply telling me the query please?

Gian2003k you can use following commands to do that:

change for, if the plugin is a dir:
UPDATE ost_plugin SET install_path = 'plugins/auth-oauth2', isphar = '0' WHERE install_path LIKE 'plugins/auth-oauth2%';
change for, if the plugin is a phar file:
UPDATE ost_plugin SET install_path = 'plugins/auth-oauth2.phar', isphar = '1' WHERE install_path LIKE 'plugins/auth-oauth2%';

I hope, it helps you to do the task.

jens_E I'm still getting this: array ( 'code' => 'Gone', 'message' => 'The API version \'V2\' has been deprecated.', )

jens_E Yeah, i edited the oauth2.php file with the changes under OAuth2AuthBackend

jens_E I did everything and the plugin is installed but when i try to configure the authentication i get this:

Gian2003k
Are you logged in?
Please look at your php error log. It seems you get a php 500 error. Look at your modified code, if you have a typing error...

jens_E where can i find it?

jerer Thanks a lot. That works for us.

I don't know your System. So I can't say, where you can find this logs.

jens_E I think i will wait till the updated plugin comes out... I literally can't figure out what i'm doing wrong...
For example now i have two identical plugin to install, and one of them gets me the http error 500

Checking in to say the fix worked for me. I used DBeaver as another use above demonstrated to make changes to the (MySQL) database, and it worked great.

Kevin, any updates to when the updated plugin will be released? I'm also having a difficult time making the changes. I have not been successful. For now, i'm working tickets out of the mailbox itself. We would even pay support to update the plugin if possible.