Hello,

Because of OAuth2, we moved to the latest version 1.17.2.
After upgrading we noted that we were unable to change tickets owner and to add collaborators into them (Cc).

Is it a known issue?
If it's the case do you have an idea of how to resolve it?

Thanks.
Best regards,

Kams

    Kams

    What do you mean? What exactly happens? You haven't really provided enough information. Also, you need to post a screenshot of your Admin Panel > Dashboard > Information page.

    Have you checked your logs (general server logs, webserver error logs, PHP error logs, MySQL/MariaDB error logs, osTicket System Logs, Browser Console logs, etc.)?

    Cheers.

      Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you.

      Environment details? (see Admin panel -> Dashboard -> Information)

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