No that’s correct. The api/http.php file redirects the request to the proper channels. Definitely seems like a setup issue as you have a custom port but don’t have the site config setup correctly for that.
Cheers.
The requested URL /api/auth/oauth2 was not found on this server.
- Edited
Hello, I have not solved the problem, I want to be able to access osticket through Microsoft365 with the Oauth2 plugin.
I'm not an expert, I'm forgetting something.
I leave you the information to see if you can help me.
When I login through 365 I appear to be logged in, but I am redirected back to the home page and do not enter the agent panel.
The authentication if it is being done through Microsoft 365
This is the content of the login errors access.log
When I log in with a local user it does redirect to the path https://soporte.ticket.com:6971/scp/tickets.php?queue=1&dir=1&sort=10"
These are the details of my operating system
Distributor ID: Debian
Description: Debian GNU/Linux 10 (buster)
Release: 10
Codename: busterVersion of osTicket installed
This is the Azure configuration, but I'm not sure if the Redirect URI configured in Azure is correct.
Rewrite module is enabled and working
sudo apache2ctl -M | grep rewrite
rewrite_module (shared)This is the content of the .htaccess directory /var/www/html/osticket/upload/api/.htaccess
<IfModule mod_rewrite.c>
RewriteEngine On
RewriteCond %{REQUEST_FILENAME} !-f
RewriteCond %{REQUEST_FILENAME} !-d
RewriteCond %{REQUEST_URI} (.*/api)
RewriteRule ^(.*)$ %1/http.php/$1 [L]
</IfModule>This is the content of the apache2 configuration directory /etc/apache2/apache2.conf
<Directory />
Options FollowSymLinks
AllowOverride All
Require all granted
</Directory>
<Directory /usr/share>
AllowOverride None
Require all granted
</Directory>
<Directory /var/www/>
Options Indexes FollowSymLinks
AllowOverride All
Require all granted
</Directory>This is the content of the apache2 port configuration directory /etc/apache2/ports.conf
Listen 82
<IfModule ssl_module>
Listen 6971
</IfModule>
<IfModule mod_gnutls.c>
Listen 6971
</IfModule>This is the directory contents of the vhost-ssl file directory /etc/apache2/sites-available/osticket-ssl.conf
<IfModule mod_ssl.c>
<VirtualHost *:6971>
ServerName soporte.ticket.com:6971
ServerAdmin rambo@ticket.com
DocumentRoot /var/www/html/osticket/upload/
ErrorLog ${APACHE_LOG_DIR}/error.log
CustomLog ${APACHE_LOG_DIR}/access.log combined
SSLEngine on
SSLCertificateFile /etc/ssl/private/soporte.ticket.com.crt
SSLCertificateKeyFile /etc/ssl/private/soporte.ticket.com.key
<FilesMatch "\.(cgi|shtml|phtml|php)$">
SSLOptions +StdEnvVars
</FilesMatch>
<Directory /usr/lib/cgi-bin>
SSLOptions +StdEnvVars
</Directory>
<Directory /var/www/html/osticket>
Options FollowSymlinks
AllowOverride All
Require all granted
</Directory>
</VirtualHost>
</IfModule>This is the directory contents of the vhost file directory /etc/apache2/sites-available/osticket.conf
<VirtualHost *:82>
ServerName soporte.ticket.com:6971
ServerAdmin rambo@ticket.com
DocumentRoot /var/www/html/osticket/upload
RewriteEngine On
ErrorLog ${APACHE_LOG_DIR}/osticket.log
CustomLog ${APACHE_LOG_DIR}/osticket_access.log combined
<Directory /var/www/html/osticket>
Options FollowSymlinks
AllowOverride All
Require all granted
</Directory>
</VirtualHost>Thank you very much for your help
I would need to see your app registration. Also do you have the cURL root certificate installed/enabled for PHP?
Cheers.
Hello KevinTheJedi curl I have it installed and enabled
it's my php.ini
in the directory I have the certificate
I meant you should check the url and see if you were in the correct space for an Agent to sign in.
Agent area url ends with /scp/login.php
User area url ends with /login.php
I also noticed from your Apache configs (both p82 and p6971) you have:
DocumentRoot /var/www/html/osticket/upload/
and both have:
<Directory /var/www/html/osticket>
Options FollowSymlinks
AllowOverride All
Require all granted
</Directory>
/upload/ does not seem to be included for "AllowOverride All"
Hello ntozier
Ok I understand, for the login with an agent I am in the correct path /scp/login.php
I have modified the configuration of the vhost files to include upload as in DocumentRoot
But it still doesn't work, when I login with 365 it redirects me to the url https://soporte.ticket.com:6971/
<IfModule mod_ssl.c>
<VirtualHost *:6971>
ServerName soporte.ticket.com:6971
ServerAdmin rambo@ticket.com
DocumentRoot /var/www/html/osticket/upload/
ErrorLog ${APACHE_LOG_DIR}/error.log
CustomLog ${APACHE_LOG_DIR}/access.log combined
SSLEngine on
SSLCertificateFile /etc/ssl/private/soporte.ticket.com.crt
SSLCertificateKeyFile /etc/ssl/private/soporte.ticket.com.key
<FilesMatch "\.(cgi|shtml|phtml|php)$">
SSLOptions +StdEnvVars
</FilesMatch>
<Directory /usr/lib/cgi-bin>
SSLOptions +StdEnvVars
</Directory>
<Directory /var/www/html/osticket/upload>
Options FollowSymlinks
AllowOverride All
Require all granted
</Directory>
</VirtualHost>
</IfModule><VirtualHost *:82>
ServerName soporte.ticket.com:6971
ServerAdmin rambo@ticket.com
DocumentRoot /var/www/html/osticket/upload
RewriteEngine On
ErrorLog ${APACHE_LOG_DIR}/osticket.log
CustomLog ${APACHE_LOG_DIR}/osticket_access.log combined
<Directory /var/www/html/osticket/upload>
Options FollowSymlinks
AllowOverride All
Require all granted
</Directory>
</VirtualHost>I noticed in your plugin config you have the default "common" endpoints. Are you sure you chose the right endpoints? Go to the app registration, click Overview tab, click Endpoints button, see what the top two endpoints are (should be the only two OAuth2 endpoints), and compare to see if they match your endpoints in the plugin config.
Cheers.
9 days later
KevinTheJedi The endpoints are correct and if I am logging in with 365, the problem is that after logging in I am redirected to the login page https://soporte.ticket.com:6971/.
it does not redirect me to the route https://soporte.ticket.com:6971/scp/index.php?dir=1&sort=10
When you are redirected to the client portal that means something isn’t right. I’m not sure what’s going on in your case without more debug info.
Cheers.