Hello,we´re new to OSTicket and installed a fresh system on the webserver at our provider. The installation proceeded successfully, but after that we have some errors displayed at Agent Panel/ TicketWe did a standard installation without any language packs.Fatal error: Uncaught exception 'InconsistentModelException'

with message 'Unable to prepare query: SELECT A5.`staff_id` AS

`lock__staff_id`, A1.`staff_id` AS `staff_id`, A1.`isoverdue` AS

`isoverdue`, A1.`team_id` AS `team_id`, A1.`ticket_id` AS `ticket_id`,

A1.`number` AS `number`, A3.`subject` AS `cdata__subject`, A7.`address`

AS `user__default_email__address`, A1.`source` AS `source`,

A4.`priority_color` AS `cdata__`,

A4.`priority_desc` AS `cdata__`, A1.`status_id`

AS `status_id`, A8.`name` AS `status__name`, A8.`state` AS

`status__state`, A1.`dept_id` AS `dept_id`, B0.`name` AS `dept__name`,

A6.`name` AS `user__name`, A1.`lastupdate` AS `lastupdate`,

A1.`isanswered` AS `isanswered`, B1.`firstname` AS `staff__firstname`,

B1.`lastname` AS `staff__lastname`, B2.`name` AS `team__name`, (SELECT

COUNT(R0.`id`) AS `count` FROM `ost_thread` Q7 JOIN `ost_ticket` Q8 ON

(Q7.`object_type` = 'T' AND Q7.`object_id` = Q8.`ticket_id`) LEFT JOIN

`ost_thread_collaborator` R0 ON (Q7.`id in /var/home/v16727/www/SERVERNAME/TICKET/include/class.orm.php on line 3134We also received via email this error codes: DB Error #1176 and DB Error #1146Hope you can help us with this issue.Best regards,Dariush

Server Information

osTicket Version v1.10.1 (9ae093d) — Up to date

Web Server Software Apache

MySQL Version 5.7.20

PHP Version 5.6.31

moderator's note: edited post to remove some of the html formatting (ntozier)