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Hi,In User Catalog, i found 12 users with no name, just the icon and number of tickets in every row. Problem is that if name is missing, there is no link to press and check what tickets belong to the user. So I went to the database, table ost_user and update column name as "NONAME USER" where name = "". First I run a select * where name="" and I found the 12 records. After Update, I can click on every name and see their tickets.Osticket should add a default name to new users when their email has no name.RegardsGeorge