I am planning on using osTicket for internal company support. I have created a query in order to fill a drop down list. The query fills the drop down list properly. However, I would like email and phone number information filled in automatically after selecting a user. I'm not sure on how to approach this at all. Any help at all is greatly appreciated. I'm also having a problem when I submit the ticket. The information shows up on the server, but the client never returns back to anything, it only leaves a blank page.

<?php

if(!defined('OSTCLIENTINC')) die('Kwaheri rafiki wangu?'); //Say bye to our friend..

$info=($_POST && $errors)?$_POST(); //on error...use the post data

<?if($errors) {?>

<?=$errors?>

<?}elseif($msg) {?>

<?=$msg?>

<?}elseif($warn) {?>

<?=$warn?>

<?}?>

Please fill in the form below to open a new ticket.

Full Name:

Select One

<?$services= db_query('SELECT firstname,lastname,email,phone FROM '.STAFF_TABLE.' WHERE isactive=1 ORDER BY firstname');

while (list($firstname,$lastname,$emailtmp,$phonetmp) = db_fetch_row($services)){?>

<?=$lastname?>"><?=$firstname?> <?=$lastname?>

<?}?>

* <?=$errors?>

Email Address:

<?if ($thisclient && ($email=$thisclient->getEmail())) {

"><?=$email?>

<?}else {?>

<?}?>

* <?=$errors?>

Help Topic:

$services= db_query('SELECT topic_id,topic FROM '.TOPIC_TABLE.' WHERE isactive=1 ORDER BY topic');

while (list($topicId,$topic) = db_fetch_row($services))

{

$selected = ($info==$topicId)?'selected':''; ?>

"<?=$selected?>><?=$topic?>

<?}?>

* <?=$errors?>

Subject:

* <?=$errors?>

Message:

<? if($errors) {?> <?=$errors?>
<?}?>

<?=$info?>

if($cfg->allowPriorityChange() ) {

$sql='SELECT priority_id,priority_desc FROM '.TICKET_PRIORITY_TABLE.' WHERE ispublic=1 ORDER BY priority_urgency DESC';

if(($priorities=db_query($sql)) && db_num_rows($priorities)){ ?>

Priority:

while($row=db_fetch_array($priorities)){ ?>

" <?=$info==$row?'selected':''?> ><?=$row?>

<?}?>

<? }

}?>

<?if(($cfg->allowOnlineAttachments() && !$cfg->allowAttachmentsOnlogin())

|| ($cfg->allowAttachmentsOnlogin() && ($thisclient && $thisclient->isValid()))){

Attachment:

<?=$errors?>

<?}?>