KevinTheJedi I did yes and I even removed the plug in files compeltely from our server and installed it fresh and configured the information from scratch.

AH01071: Got error 'PHP message: PHP Fatal error: Uncaught ArgumentCountError: ldap_first_attribute() expects exactly 2 arguments, 3 given in phar:///var/www/html/helpdesk/public_html/upload/include/plugins/auth-ldap.phar/include/Net/LDAP2/Entry.php:367\nStack trace:\n#0 phar:///var/www/html/helpdesk/public_html/upload/include/plugins/auth-ldap.phar/include/Net/LDAP2/Entry.php(367): ldap_first_attribute()\n#1 phar:///var/www/html/helpdesk/public_html/upload/include/plugins/auth-ldap.phar/include/Net/LDAP2/Entry.php(179): Net_LDAP2_Entry->setAttributes()\n#2 phar:///var/www/html/helpdesk/public_html/upload/include/plugins/auth-ldap.phar/include/Net/LDAP2/Entry.php(242): Net_LDAP2_Entry->__construct()\n#3 phar:///var/www/html/helpdesk/public_html/upload/include/plugins/auth-ldap.phar/include/Net/LDAP2/Search.php(190): Net_LDAP2_Entry::createConnected()\n#4 phar:///var/www/html/helpdesk/public_html/upload/include/plugins/auth-ldap.phar/include/Net/LDAP2/RootDSE.php(81): Net_LDAP2_Search->shiftEntry()\n#5 phar:///var/www/html/...', referer: https://helpdesk.shookhome.org/login.php

I am also receiving the same error message. I have also downloaded the latest version of the LDAP plug in from the website. Deleted and completely removed the plug in but it still gives the same PHP fatal error.

AH01071: Got error 'PHP message: PHP Fatal error: Uncaught ArgumentCountError: ldap_first_attribute() expects exactly 2 arguments, 3 given in phar:///var/www/html/helpdesk/public_html/upload/include/plugins/auth-ldap.phar/include/Net/LDAP2/Entry.php:367\nStack trace:\n#0 phar:///var/www/html/helpdesk/public_html/upload/include/plugins/auth-ldap.phar/include/Net/LDAP2/Entry.php(367): ldap_first_attribute()\n#1 phar:///var/www/html/helpdesk/public_html/upload/include/plugins/auth-ldap.phar/include/Net/LDAP2/Entry.php(179): Net_LDAP2_Entry->setAttributes()\n#2 phar:///var/www/html/helpdesk/public_html/upload/include/plugins/auth-ldap.phar/include/Net/LDAP2/Entry.php(242): Net_LDAP2_Entry->__construct()\n#3 phar:///var/www/html/helpdesk/public_html/upload/include/plugins/auth-ldap.phar/include/Net/LDAP2/Search.php(190): Net_LDAP2_Entry::createConnected()\n#4 phar:///var/www/html/helpdesk/public_html/upload/include/plugins/auth-ldap.phar/include/Net/LDAP2/RootDSE.php(81): Net_LDAP2_Search->shiftEntry()\n#5 phar:///var/www/html/...', referer: https://helpdesk.shookhome.org/login.php

I just went to the website and downloaded the LDAP plug in. When I try to login with LDAP I get a 500 error and I still get 500 error when I enable TLS. I did also delete the plug in and removed the phar file and reuploaded it and tried fresh again but it still gives me the following 500 error. I do have LDAP PHP extension installed and enabled that I can see in my PHP information file. I am also running PHP 8.0 and on Version. Is there anything else I can check? Is it possible that the new version of the LDAP plugin is not uploaded to the download site?

[Wed Jun 22 17:15:41.874983 2022] [proxy_fcgi:error] [pid 1554] [client 192.168.1.13:59173] AH01071: Got error 'PHP message: PHP Fatal error: Uncaught ArgumentCountError: ldap_first_attribute() expects exactly 2 arguments, 3 given in phar:///var/www/html/helpdesk/public_html/upload/include/plugins/auth-ldap.phar/include/Net/LDAP2/Entry.php:367\nStack trace:\n#0 phar:///var/www/html/helpdesk/public_html/upload/include/plugins/auth-ldap.phar/include/Net/LDAP2/Entry.php(367): ldap_first_attribute()\n#1 phar:///var/www/html/helpdesk/public_html/upload/include/plugins/auth-ldap.phar/include/Net/LDAP2/Entry.php(179): Net_LDAP2_Entry->setAttributes()\n#2 phar:///var/www/html/helpdesk/public_html/upload/include/plugins/auth-ldap.phar/include/Net/LDAP2/Entry.php(242): Net_LDAP2_Entry->__construct()\n#3 phar:///var/www/html/helpdesk/public_html/upload/include/plugins/auth-ldap.phar/include/Net/LDAP2/Search.php(190): Net_LDAP2_Entry::createConnected()\n#4 phar:///var/www/html/helpdesk/public_html/upload/include/plugins/auth-ldap.phar/include/Net/LDAP2/RootDSE.php(81): Net_LDAP2_Search->shiftEntry()\n#5 phar:///var/www/html/...', referer: https://helpdesk.shookhome.org/scp/plugins.php?id=5

I recently attempted to upgrade my OsTicket install from v1.10 to v1.12.2. I set the system to offline mode, made a backup, copied and replaced the files, copied over my ost-config.php file and browsed to the URL. I was able to see the admin login page but when I try to login I get the message "System Offline" above the login.

I did run the mysql command update ost_config SET isonline='1'; but I am still getting the same message.

I have tried searching the forms and on Google but I can not seem to find anything that would cause this other than the setting isn't correctly set.