@hhardy I reached out to @scottro and gave him your email address from the screen shot you provided. He said that he would look for a ticket from you.
@eholcroft with out the email from your paypal receipt there isn't much i can do other than tell @scottro that some one on the forums named eholcroft says he never got what he purchased.
Both the email and the ticket system in my first response continue to work for me. As does his person email address I put in my second reply. (I have just tested them both again tonight)