C
cwsIndia

  • Mar 28, 2014
  • Joined Mar 9, 2014
  • 0 best answers
  • Hi,I updated to latest version of osTicket, Now i am getting other issue. HTTP/1.1 500 Internal Server Error

    Date: Fri, 28 Mar 2014 06 GMT

    Server: Apache

    Accept-Ranges: bytes

    Vary: Accept-Encoding,User-Agent

    Connection: close

    Content-Type: text/html

    <!-- SHTML Wrapper - 500 Server Error -->

    is there any documentation available for setting directory and file permissions for osTicket. Thanks,Niraj

  • It is the latest version of osTicket.

  • Hi,I am installing very first time osTicket. No upgrade nothing, its fresh. During configuring it in Email I am getting Internal server error. File is attached. Previously it was installed on server using Auto installer using cpanel. in second attempt it is installed using FTP, all files are uploaded using binary mode. Following is the error log.************************************************************************************************ File does not exist: /home/opalonli/public_html/500.shtml, referer: http://www.opalonline.ca/helpdesk/scp/emails.php?id=1 File does not exist: /home/opalonli/public_html/404.shtml File does not exist: /home/opalonli/public_html/favicon.ico File does not exist: /home/opalonli/public_html/404.shtml File does not exist: /home/opalonli/public_html/robots.txt File does not exist: /home/opalonli/public_html/404.shtml File does not exist: /home/opalonli/public_html/robots.txt File does not exist: /home/opalonli/public_html/404.shtml File does not exist: /home/opalonli/public_html/robots.txt File does not exist: /home/opalonli/public_html/404.shtml File does not exist: /home/opalonli/public_html/robots.txt File does not exist: /home/opalonli/public_html/404.shtml File does not exist: /home/opalonli/public_html/robots.txt File does not exist: /home/opalonli/public_html/404.shtml File does not exist: /home/opalonli/public_html/wp-content/plugins/awesome-support/js/' + item.url + ' File does not exist: /home/opalonli/public_html/404.shtml File does not exist: /home/opalonli/public_html/robots.txt*********************************************************************************************************************************************Please help me in resolving this error.Thanks,Niraj

    ost-error.gif