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Troubleshooting and Problems
Get help with troubleshooting issues in version 1.8.x
How to Disable deletion of System Log Files
Changing ticket source for emails
New Agent email
Import users from Active Directory to OSTickets
Email template not showing staff name that answer the customers
[resolved] LDAP Authentication and Lookup
How to send html formatted content through the api on ticket creation?
404 not found
Collaborators and Internal Messages
AutoAssign Tickets
[resolved] Failing to send/receive New Ticket Alerts
tickets show only first line after email server migration to Google
Links in e-mail messages are not parsed correctly when user are not logged in - what can we do?
Add Recipients does not work..
[resolved] I accidentally changed the admin user to a regular agent so now I have no admin user?
Unknown or invalid ticket ID
[resolved] Ticket Filter is not working
Not geting conversation list
[resolved] Cant reply in Post Reply Box
Change page templates
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