- Edited
Hello,
We just installed osTickets on our webpage, all notifications work except for the New Ticket Alert (kinda important, I know).
I read the sticky and see the below informational suggestions:
osTicket Version: 1.8.1
Mail Sending: ??
Mail Fetching/Receiving: ??
PHP version: ??
Operating System: Windows 7 / IE11
We are using the default php mail functions/settings. Any assistance would be appreciated.
Thanks,
Tim