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Installation and Setup Help
Get help with installation and setup problems for version 1.9.x
Assign ticket to a group of people
I think the default SMTP overrides individual SMTP settings
removed
[resolved] Upgrading from 1.7 to 1.9.12
Seeing new tickets that came in through e-mail.
OSticket 1.9.x on GoDaddy host with Gmail e-mail account.
Assign category to a set of agents
Users in v1.9.12
Ticket Filters - routing tickets based on a combination of criteria
invalid login. Check POP settings
Updating from 1.9.6 to 1.9.7 getting "Configuration file missing"
reset database
Primary contact for organisation to see all the open calls for that organisation
Upgrading from 1.6 ST
Auto-add to department - possible
rcron not work
DB Migration from 1.6ST
Upgrading 1.9.11 to 1.9.12
Upgrading from 1.9.3 to 1.9.12
Run cron for other reasons then receiving mail
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