Working on implementing SSO and I see that users must already have an account in OSTicket to be auto-logged in. I read up on this thread: https://forum.osticket.com/d/86903-is-it-possible-to-create-an-account-automatically-using-ad
I followed the instructions there but it doesn't work for me. I'll also point out that I'm not using AD, authentication is done off the user's smart card from a proxy and relevant header info is passed onto the VM hosting OST. If I created/register a user's account, they are automatically logged in by using the http-passthru plugin.

At the moment, only solution I see is to edit the plugin to do the creation for me.

You would either have to edit the plugin to do the creation for you, or use another plugin to sync your users from some place else (like ldap or ad)

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