Working on implementing SSO and I see that users must already have an account in OSTicket to be auto-logged in. I read up on this thread: https://forum.osticket.com/d/86903-is-it-possible-to-create-an-account-automatically-using-ad
I followed the instructions there but it doesn't work for me. I'll also point out that I'm not using AD, authentication is done off the user's smart card from a proxy and relevant header info is passed onto the VM hosting OST. If I created/register a user's account, they are automatically logged in by using the http-passthru plugin.
At the moment, only solution I see is to edit the plugin to do the creation for me.