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Hello,We have SSO and AD auth working, but the users have to be created in osTicket ahead of time.Is it possible to for an account creation on the fly?Running on: osTicket v1.9.12, Web Server Apache/2.4.7 (Unix), MySQL 5.0.11, PHP 5.5.12
Is it possible to create an account automatically using AD
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Yes it is.Make sure to set the authentication / registration method to public - then when the user hits the "Sign In" link the first time, the account will be created on the fly :)For more details and info, just read the following 2 discussions:http://forum.osticket.com/d/discussion//http-passthruhttp://forum.osticket.com/d/discussion//sso-implementationOne of them also contains a little script we use to auto-create the account for our users, so they don't have to click on "Sign In" ;)Cheers,Michael
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Hi,I'm alraedy using your 'index.php' - and it's working greate (it validates my username/password and gain access) so i guss my LDAP Auth Plugin and HTTP passthru Authentication are good.but it does not gain access for new client :( i'm getting to the 'Account Registration' page ...What am I missing?note: in Setting access the registration method is 'public'
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We've set the settings as follows:Registration required: ENABLED (Require registration and login to create tickets)Registration method: Public - Anyone can registerSince that did the trick here http://osticket.com/forum/discussion/comment/95458/#Comment_95458 I thought it would do for you too. Can you make sure registration required is also enabled?
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hello,Apparently the system was configured correctly, but there is a problem of identifying the emails domain...i.e.:the domain name is: DALAD.ABAand the emails retrive from Active Dirctory are: username@DLD.ABA.co.ilis there way for by pass?changing the mails will lead to problems with other systems we have....Appreciates the help and the fast answers
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You could test what happens when a user have multiple emails, so username@DLD.ABA.co.il and also username@DALAD.ABA. Not sure if this will help, but you could try by adding another email to your user account / some test user account.