Hi Kevin, we fixed the session thing last time. Now, we received another problem:
OSticket still isn’t working properly. And I’m not sure why.
Today, I received a ticket. I tried to log in and it didn’t recognize my password. So I clicked ‘Forgot Password’. I rec’d a link to enter my new password. When I did, I get the following message.
``
Warning: "Continue" targeting switch is equivalent to "break" Did you mean to use 'continue2? in/home/water2099/public_html/flowpointsytem.com/support/include/class.osticket.php on line 442'"
Any idea what it means?
I don’t know anything about the DB Error you rec’d below.
Any ideas how we can get this working properly?
[INSERT INTO
ost_sessionSET
session_id= 'shbav3av3mcr3a16alnjqimd22',
session_data= 'csrf|N;',
session_expire= NOW() + INTERVAL 86400 SECOND,
user_ip= '185.93.231.39',
user_agent` = 'Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/78.0.3904.108 Safari/537.36']
Duplicate entry 'shbav3av3mcr3a16alnjqimd22' for key 'PRIMARY'<br /> <br />
---- Backtrace ----<br />
#0 (root)/include/mysqli.php(204): osTicket->logDBError('DB Error #1062', '[INSERT INTO o...')<br />
#1 (root)/include/class.orm.php(3133): db_query('INSERT INTO
os...', true, true)<br />
#2 (root)/include/class.orm.php(597): MySqlExecutor->execute()<br />
#3 (root)/include/class.ostsession.php(217): VerySimpleModel->save()<br />
#4 (root)/include/class.ostsession.php(158): DbSessionBackend->update('shbav3av3mcr3a1...', 'csrf|N;')<br />
#5 [internal function]: SessionBackend->write('shbav3av3mcr3a1...', 'csrf|N;')<br />
#6 [internal function]: session_write_close()<br />
#7 {main}
`