Hola,

Necesito ayuda para configurar el cron job en el servidor, he buscado mucho pero no he logrado que funcione el cron puesto que me sale un error que debo proporcionar una clave API válida.

Sin embargo, yo seguí las instrucciones que encontré en easy-cron y support.setcronjob.com y he configurado correctamente la API:

Y a pesar de que no pude seguir los últimos pasos como lo indican porque mi hosting se maneja el cronjob a partir de comandos, lo hice así:

Esto lo hago porque según leí es fundamental para que la recepción de tickets vía e-mail funcione adecuadamente, entonces ando atascado en esta parte.

Les agradezco de corazón si me pueden ayudar a encontrar una solución.

For english support 😁 :

Hi there,

I need help to configure the cron job on the server, I have searched a lot but I have not been able to get the cron to work since I get an error that I must provide a valid API key.


However, I followed the instructions I found on easy-cron and support.setcronjob.com and have correctly configured the API:

And even though I couldn't follow the last steps as indicated because my hosting handles the cronjob from commands, I did it like this:

I do this because as I read it is essential for the receipt of tickets via e-mail to work properly, so I am stuck in this part.

I thank you from the bottom of my heart if you can help me find a solution.

Mi proveedor me confirmo que la IP que usé es la del servidor, entonces está bien esa parte 🙁

My provider confirmed that the IP I used is that of the server, so that part is fine 🙁

6 days later

Your screen shot indicates that you are using cron.php. For remote cron running like you have described you should be using rcron.php.

I tried but the error persist ... 🙁

I change in the hosting the cron job parameters to recognize rcron.php instead of cron.php

Did you edit the rcron.php file and out your API key in it?

3 years later
Write a Reply...