osTicket (v1.14.2) give me DB Error #1054 (Unknown column 'A1.ticket_pid' in 'where clause')
[SELECT A1.number AS number, A1.ticket_id AS ticket_id, A1.source AS source, A1.lastupdate AS lastupdate, B2.subject AS cdata__subject, A1.isoverdue AS isoverdue, B4.name AS user__name, B2.priority AS cdata__priority, B5.firstname AS staff__firstname, B5.lastname AS staff__lastname, B6.name AS team__name, A1.team_id AS team_id, A1.isanswered = '0' AS 2GkBZxz, (SELECT COUNT(R0.id) AS count FROM ost_thread Q7 JOIN ost_ticket Q8 ON (Q7.object_type = 'T' AND Q7.object_id = Q8.ticket_id) LEFT JOIN ost_thread_entry R0 ON (Q7.id = R0.thread_id) WHERE Q8.ticket_id = A1.ticket_id AND NOT R0.flags & 4 != 0) AS _thread_count, (SELECT COUNT(R1.id) AS count FROM ost_thread Q7 JOIN ost_ticket Q8 ON (Q7.object_type = 'T' AND Q7.object_id = Q8.ticket_id) LEFT JOIN ost_thread_entry R0 ON (Q7.id = R0.thread_id) LEFT JOIN ost_attachment R1 ON (R1.type = 'H' AND R0.id = R1.object_id) WHERE Q8.ticket_id = A1.ticket_id AND R1.inline = 0) AS _att_count, B7.expire > NOW() AND NOT B7.staff_id = 1 AS _locked, (SELECT COUNT(R0.id) AS count FROM ost_thread Q7 JOIN ost_ticket Q8 ON (Q7.object_type = 'T' AND Q7.object_id = Q8.ticket_id) LEFT JOIN ost_thread_collaborator R0 ON (Q7.id = R0.thread_id) WHERE Q8.ticket_id = A1.ticket_id) AS _collabs, COALESCE(B5.firstname, B5.lastname, B6.name, 'zzz') AS assignee FROM ost_ticket A1 JOIN ost_ticket_status A2 ON (A1.status_id = A2.id) LEFT JOIN ost_thread A3 ON (A3.object_type = 'T' AND A1.ticket_id = A3.object_id) LEFT JOIN ost_thread_referral A4 ON (A3.id = A4.thread_id) LEFT JOIN ost_staff A5 ON (A4.object_type = 'S' AND A4.object_id = A5.staff_id) LEFT JOIN ost_thread A6 ON (A1.ticket_id = A6.object_id AND A6.object_type = 'C') LEFT JOIN ost_thread_referral A7 ON (A6.id = A7.thread_id) LEFT JOIN ost_staff A8 ON (A7.object_type = 'S' AND A7.object_id = A8.staff_id) LEFT JOIN ost_department B0 ON (A4.object_type = 'D' AND A4.object_id = B0.id) LEFT JOIN ost_department B1 ON (A7.object_type = 'D' AND A7.object_id = B1.id) LEFT JOIN ost_ticket__cdata B2 ON (A1.ticket_id = B2.ticket_id) LEFT JOIN ost_ticket_priority B3 ON (B2.priority = B3.priority_id) LEFT JOIN ost_user B4 ON (A1.user_id = B4.id) LEFT JOIN ost_staff B5 ON (A1.staff_id = B5.staff_id) LEFT JOIN ost_team B6 ON (A1.team_id = B6.team_id) LEFT JOIN ost_lock B7 ON (A1.lock_id = B7.lock_id) WHERE A2.state = 'open' AND ((A2.state = 'open' AND (A1.staff_id = 1 OR A5.staff_id = 1 OR A6.object_type = 'C' AND A8.staff_id = 1)) OR A1.dept_id IN (1, 3) OR B0.id IN (1, 3) OR A6.object_type = 'C' AND B1.id IN (1, 3)) AND (A1.ticket_pid IS NULL OR A1.flags & 8 != 0) GROUP BY A1.ticket_id ORDER BY B3.priority_urgency ASC, A1.lastupdate DESC LIMIT 25] Unknown column 'A1.ticket_pid' in 'where clause'
please if you can help me
thanks osTicket Team.