Good Morning,
I have installed the last version of OsTicket. During Configuration of SMTP protocol I have this problem (authentication failure [SMTP: STARTTLS failed (code: 220, response: 2.0.0 Ready to start TLS)]). I have tryed many solutions but without resolve it. I have attacched screnshot with my server features. Thank you for your support. Bys
My server features.
The hostname, username, and password fields all appear to be blank.
You would set them to your mail server.
Chances are you would also want to uncheck "Header Spoofing".
ntozier Thank You for your answer. The hostname, username, and password are blank because i have deleted it for screenshot.
giordanotorre
Take a look at this port for some email settings options:
https://howtohelpdesk.com/osticket-email-settings/
Also, Fetched Emails: you should use: Move to folder or Delete emails
ramrajone Doesn't work...I ahve tryed with my gmail account and it works fine...Serverweb company is seeweb.Could be a problem with it?
giordanotorre
yes, if it worked with one account and not with another account, it could be a firewall or account issue
