When ever we want to send the error message email to multiple users how to add emailids for multiple persons apart from admin for error tracing.
@NarendraOruganti
You can create a group in your mail system and update the Admin Email in osTicket to the group email so it sends the errors to everyone in the group.
Cheers.
KevinTheJEdi's suggestion is what we have done for years now on multiple production servers of osTicket.
