API available fields

NickNearPhila

Are there any other built-in fields available to the API that are not listed here: https://docs.osticket.com/en/latest/Developer%20Documentation/API/Tickets.html? In particular the Assigned To and the Status? I need to import a large number of tickets and assign them to various people as part of the process. I guess I could go into the database after-the-fact and update it there, but hoping I can just do it with the "import".

ntozier

The ticket API is for opening new tickets, not importing old ones.
You would probably better off writing your own import script, or talking to to the folks at osTicket to see if they have a way to bulk import tickets,

You can reach them here:
https://osticket.com/contact-us/

simmis92

try looking here:
https://github.com/osTicket/osTicket/compare/develop...amalmagdy:feature/ticket_APIs