Churajnin
In osTicket, the "Embedded Domain Whitelist" is a feature that allows you to specify which external domains are allowed to be embedded within the osTicket interface using iframes. This is a security feature that prevents arbitrary websites from being embedded and potentially posing security risks.
If you want to embed content from a specific domain, such as a tutorial video from YouTube, into your osTicket landing page, you'll need to add that domain to the Embedded Domain Whitelist. Here's how you can do it:
Log into osTicket as an Administrator:
Access your osTicket admin panel using your administrator credentials.
Access the Embedded Domain Whitelist:
In the admin panel, navigate to "Settings" > "System" tab.
Look for the "Embedded Domain Whitelist" option. This is where you can specify the domains that are allowed to be embedded within osTicket using iframes.
Add the Domain to the Whitelist:
Enter the domain of the website you want to embed content from (e.g., "dzwonkiaz[dot]com" or "www[dot]dzwonkiaz[dot]com") into the Embedded Domain Whitelist field. ( dzwonki na telefon)
Save your changes.
Embed the Content:
Now that the domain is whitelisted, you should be able to embed content from that domain using iframes in your osTicket landing page or other pages you've created.
When editing your landing page or other content, use an HTML iframe tag to embed the external content. For example, to embed a YouTube video, you would use something like:
<iframe width="560" height="315" src="https://www.youtube[dot]com/embed/YOUR_VIDEO_ID_HERE" frameborder="0" allowfullscreen></iframe>
Replace "YOUR_VIDEO_ID_HERE" with the actual YouTube video ID.
Remember that allowing iframes from external domains can pose security risks if not handled properly. Make sure you only whitelist trusted and reputable domains, and be cautious when embedding external content.
If you encounter any issues or have specific questions about implementing this in your osTicket instance, you may want to consult osTicket's official documentation or seek help from the osTicket community or support resources.
