How to allow system iFrame in my osticket landing page? What is Embedded Domain Whitelist?? I am trying to link a tutorial video in youtube into my landing page and the pages i created.

Go to: Admin panel -> Settings -> System
see Allow System iFrame and Embedded Domain Whitelist
Then go to Admin panel -> Manage -> Pages -> Landing and edit the page.

Hi, i don't know what to fill in "Allow System iFrame", i searched in the google and shows nothing particular. I am lost. Could you explain about:-
a) Allow System iFrame (where should i find the info needed)
b) Embedded Domain Whitelist (What is this? is it my domain?)
I have zero knowledge in this. Please help me.

You can click on the ? to the right of the fields to see what they are for.
Add the site that you want to allow to the embedded domain whitelist.

3 years later

I also wanna do the same thing, but I don't know how. So, any tips will be highly appreciated.

    16 days later

    The answer appears to be above.

    10 days later

    Churajnin
    In osTicket, the "Embedded Domain Whitelist" is a feature that allows you to specify which external domains are allowed to be embedded within the osTicket interface using iframes. This is a security feature that prevents arbitrary websites from being embedded and potentially posing security risks.

    If you want to embed content from a specific domain, such as a tutorial video from YouTube, into your osTicket landing page, you'll need to add that domain to the Embedded Domain Whitelist. Here's how you can do it:

    Log into osTicket as an Administrator:
    Access your osTicket admin panel using your administrator credentials.

    Access the Embedded Domain Whitelist:

    In the admin panel, navigate to "Settings" > "System" tab.
    Look for the "Embedded Domain Whitelist" option. This is where you can specify the domains that are allowed to be embedded within osTicket using iframes.
    Add the Domain to the Whitelist:

    Enter the domain of the website you want to embed content from (e.g., "dzwonkiaz[dot]com" or "www[dot]dzwonkiaz[dot]com") into the Embedded Domain Whitelist field. ( dzwonki na telefon)
    Save your changes.
    Embed the Content:

    Now that the domain is whitelisted, you should be able to embed content from that domain using iframes in your osTicket landing page or other pages you've created.

    When editing your landing page or other content, use an HTML iframe tag to embed the external content. For example, to embed a YouTube video, you would use something like:

    <iframe width="560" height="315" src="https://www.youtube[dot]com/embed/YOUR_VIDEO_ID_HERE" frameborder="0" allowfullscreen></iframe>
    Replace "YOUR_VIDEO_ID_HERE" with the actual YouTube video ID.

    Remember that allowing iframes from external domains can pose security risks if not handled properly. Make sure you only whitelist trusted and reputable domains, and be cautious when embedding external content.

    If you encounter any issues or have specific questions about implementing this in your osTicket instance, you may want to consult osTicket's official documentation or seek help from the osTicket community or support resources.

      a month later

      Just wanted to jump in and say that you can simply grab the video's URL and paste it into your page's HTML to link a YouTube video to your landing page. It should automatically embed the video for you. As for iFrames in osTicket, you might need to check your website builder's settings to allow them. The "Embedded Domain Whitelist" usually helps specify which domains can be embedded via iframe on your site. You might want to add YouTube's domain there.

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