Hi.

I have a problem trying to fecth the incoming emails, I don't have problems with the outgoing emails.
This is my installation info:

I've configured two email accounts, both can send emails, but they´re not fetching the incoming emails.
Both email accounts have the enabled the fetching email option:
Gmail account:

Outlook account:

And in my email settings and options is enabled the email fetching option.

When I login on the Email account I can see the osTicket folder created by the osTicket platform.

How can I solve the problem?
Thanks.

Are you running cron.php using cron or task scheduler?

My installation is on Centos 7.

I've already solve the problem.

My cron job was incorrect.

Thanks for your support.
Solved.

jfrank changed the title to [resolved] Problem fetching emails.
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