Hello.

Osticket Versión: v1.14.1 (f1e9e88)

I created custom forms, but i can add the type from Form Fields "Thread Entry" (or similar) to custom forms. The type "long answer" it's very different and limited.

It's possible add the type "Thread Entry" from Form Fields?

Put the picture to ilustrated what look for..

Thanks!!

PD. Sorry for my English!

The ticket thread is updated via the Ticket Details form.

Admin panel -> Manage -> Forms -> Ticket Details

Dear,

I know where the option is.

I would like to add that special type in a custom form.

It's possible?

I am not aware of a way to have another form do such.

4 years later

hi Gastondc,
Theres no possible way to create another new form by enabling another variable "Description" including type thread Entry.
But you can reuse the variable form bult in form to another form under helptopic form.

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