Hi, when i put pictures in the knowledgebase articles it shows a broken link.
When I edit de article it shows the picture.
Any help?

@CD001

Exact steps to replicate would be nice as well as your environment info and osTicket info...

Cheers.

    KevinTheJedi

    1. Creation of knowledgebase article
    2. Entering text
    3. Add picture
    4. save

    Image will not be visible in the article.
    When you use the 'edit' button, the image will become visible

    version osTicket (v1.14.1)

      CD001
      I am using images on Knowledgebase article it's working fine, are you getting any errors? have you looked at logs?
      what's your osTicket info? can you take a screenshot of /scp/system.php

          ramrajone I can't find any errors in the logs. As described it works when I edit but don't work when I save it..

              @CD001

              Any idea?

              Please give us time to research and debug this issue. Sometimes we cannot answer right away nor even start debugging until we have time. We take time to debug and address every issue as well as work on many other things.

              What @ramrajone is asking for is a screenshot of Admin Panel > Dashboard > Information. This gives us all the pertinent information to attempt to replicate your environment and attempt to replicate the issue.

              Cheers.

                CD001
                My version of PHP is 7.2, maybe try upgrading, not sure if that will help with your issue, I had used PHP 7.0 had worked for me too

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