I've created a new user, and I created a temporary password.
When the user try to change the password a blank page appears.
I've reviewed the /var/log/httpd/error_log file and I found the following message:
PHP Fatal error: Uncaught InconsistentModelException: Unable to prepare query: DELETE ost_session
.* FROM ost_session
WHERE ost_session
.user_id
= 0 AND ost_session
.session_data
REGEXP '_auth\\|.*\"user\";[a-z]+:[0-9]+:{[a-z]+:[0-9]+:\"id\";[a-z]+:3' in /var/www/html/helpdesk/include/class.orm.php:3460\nStack trace:\n#0 /var/www/html/helpdesk/include/class.orm.php(1534): MySqlExecutor->execute()\n#1 /var/www/html/helpdesk/include/class.auth.php(1380): QuerySet->delete()\n#2 /var/www/html/helpdesk/include/class.signal.php(98): PasswordPolicy::cleanSessions()\n#3 /var/www/html/helpdesk/include/class.user.php(1210): Signal::send()\n#4 /var/www/html/helpdesk/include/class.user.php(1304): UserAccount->setPassword()\n#5 /var/www/html/helpdesk/include/class.client.php(425): UserAccount->update()\n#6 /var/www/html/helpdesk/include/ajax.users.php(225): ClientAccount->update()\n#7 /var/www/html/helpdesk/include/class.dispatcher.php(145): UsersAjaxAPI->manage()\n#8 /var/www/html/helpdesk/include/class.dispatcher.php(38): UrlMatcher->di in /var/www/html/helpdesk/include/class.orm.php on line 3460, referer: http://X.X.X.X/helpdesk/scp/users.php?id=3
Does anyone know how to fix it?
Regards...