Automatically create a ticket from an electronic device (assembly machine)

idea-thinker

I am trying to determine if OSTicket can have an electronic circuit such as an Arduino pass a message to OSTicket other than email to create a problem ticket.

Thanks;
idea-thinker

ntozier

You would have to write a script that utilizes the Ticket API to open a ticket, but sure.

CorbyCarroll

Hi....You want to edit /index_html.html on the fly (dynamically) before sending it ?
I suppose you could read it line by line and stream it out or write to another SPIFFS file and then send it (not ideal for flash memory, though)

Can you give an example of the sort of change you want to make. There may be other ways of achieving the same thing. ;