@ntozier
Hi,
I have used osticket 1.10.1 for more than 1 and half year, and everything was running correctly, till this morning all dates is displaying this error:
fatal error: Uncaught exception 'Exception' with message 'DateTimeZone::__construct(): Unknown or bad timezone ()' in C:\wamp\www\support\include\class.misc.php
I have to mention that i did any correction, edit or delete.
IS this a warning of this version end of life? should i upgrade?
Version of PHP?
That error tells you that you have a unknown or bad timezone set some where.
Yes 1.10.x reached end of life a while ago. You should really upgrade.
SAYEH2
Hi, not sure if this helps you fix your issue, here link with some info on timezone for osTickets, you can go through and double-check your settings.
https://howtohelpdesk.com/how-to-set-time-zone-in-osticket/
It's not a bug that I am aware of.
It could be an issue with running an unsupported version of PHP (which is why I asked what version you were running).
If you don't want to upgrade that's your decision. The version you are running is from 2017 and there have been a lot of Performance and Security fixes added since then. Just know that you are running and end of life product and will not be able to get support on it.
Hi @ntozier , @ramrajone
I m running php5.5.12 version 
I will upgrade then 
hoe that everything will go fine
osTicket requires PHP 5.6 to 7.3.
@ntozier
@ramrajone
Since yesterday, i m tryning to upgrade but wamp still down , I have some php extensions that still down.
I have noticed that in php.ini, the zend_extension is set to :
zend_extension = "c:/wamp/bin/php/php7.2.25/zend_ext/php_xdebug-2.2.5-5.5-vc11.dll"
But in the zip I don't have this folder zend_ext and neither this dll: php_xdebug-2.2.5-5.5-vc11.dll
Any help please
Hi,
I choose php 7.2.25 from php.net and it contains the folders/files in the attached screenshot (php7.phg).
I don't have errors except that wampserver icon still orange and you can also find system.php
Of course I have restrated the web server.
If you installed wampserver from wampserver.com then you would want to read their upgrade procedures for upgrading PHP. I do not use their "solution" and have always installed my webserver, database and PHP packages separately.
