rocket7 According to the website, the initial licence never expires, but you only get upgrades for two years after the initial purchase. If it's over two years, you'll need to buy a new licence.

      4 days later

      Thanks guys. We upgraded last week. Lots of great improvements. Client side looks great!

      One thing I noticed is that the TinyMCE plugin is gone. Should we install that desperately, or...?

      I'm assuming you mean "should we install that separately".

      No, It isn't really necessary anymore. It was a great plugin in its time though!

      Thanks for your positive feedback, @rocket7.

      Hello stevland your website says that we can pay for Awesome without having a PayPal account. I try to check out the way you have in the screenshot but it always makes me sign in or create an account. Please help. How can we pay with no PayPal account --- credit card only?

      • [deleted]

      • Post #9

      Just installed - looks great. In the ticket thread there is no "scroll to top" feature - can this be implemented?

      • [deleted]

      • Post #11
      • Edited

      There are some visual glitches on the iphone.

      In landscape the end columns are not falling into the responsive view, and the green background is overlapping
      when clicking the menu to show the ticket menu it does not shows the queues correctly. We need to click again to show them (and ticket numbers missing)

      @[deleted]

      Thank you for the report.

      It looks to me like you have to clear your cache in iOS / Safari. That should fix it.

      But if not, please email me at info@osticketawesome.com and we'll figure it out.

      Going forward, please use the osTicket Awesome forum for this sort of thing:
      https://osticketawesome.com/forums/

      (I don't want this forum to get spammed with many extended osTicket Awesome related discussions).

      Cheers!

        • [deleted]

        • Post #13

        stevland Stevland has worked hard to fix the problem - thanks. It was a combination of me using too many columns and a small css fix that he has patched. I believe the general release update will be available soon

        Great support - thanks!

          10 days later

          I just wanted to say that we installed osTicket Awesome and are very happy with it. At any given time we have about 25 persnickety techs using our system. I braced myself for all out warfare but I have heard nothing but praises from every single one of them.

            9 days later
            a month later

            I don't suppose there's any offers still available for this, are there?

            6 days later

            What is the username and password for admin demo? thank you

              kenxplay

              Yikes! The username and password fields are meant to be pre-filled in the demo. But I forgot to redo this when I upgraded the demo to v1.12.2.

              Fixed. Thanks for letting me know. Please try again!

              Client demo | Staff demo

                  9 days later
                  5 days later
                  3 years later

                  Looking at all the positive comments so far, I am disappointed to find that my purchase has not yet been processed and three days later I am still awaiting an email to download the software. I've left messages on the OSTA website, and now contacted the parent company - does anyone have any direct emails I can use to get in touch and see why they've taken my money, but not provided the product?

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