@[deleted]
Thank you for the report.
It looks to me like you have to clear your cache in iOS / Safari. That should fix it.
But if not, please email me at info@osticketawesome.com and we'll figure it out.
Going forward, please use the osTicket Awesome forum for this sort of thing:
https://osticketawesome.com/forums/
(I don't want this forum to get spammed with many extended osTicket Awesome related discussions).
Cheers!