Basically what the title says.
The CRON task is running and fetching the tickets from our predetermined mailbox, and they are being added into the database. I can even see in the User Directory that tickets are being processed somewhat by the system, as a guest user appears and lists the appropriate number of tickets. However, I am unable to see the tickets within the interface itself. See the attached screenshot below.
My primary thought is permission issue, but I've double-triple-quadruple checked everything, unless there is something really odd that I'm missing. I am the only account currently, am an administrator, am part of the appropriate department, and have the full-permission role within the department.
I'm sure it's going to be something really obvious, so feel free to show me the snake in the grass. ?