I requested two screen shots.
The field says Naam because you or someone else changed the lable on the field from "Full Name" to "Name".
I'm curious how email address is A. Optional, and B. it's variable name is not greyed out.
I'm also curious why the Name variable is not greyed out.
I would click on the Config button for Email then the Setting tab and make sure that everything is checked, and do the same for Name.