Dear users
We have a problem on our systeem after upgrade 10 osTicket Version v1.11
When i go to Admin panel --> Tickets --> Queues --> Tickets Queues
--> Open --> Manage columns in this queue -- From -- Config i can just select promary Data Source:*
User /Naam see screenshot
the probleem that we have we can not search on name or mail adres we we do we get a long list en the from
table is empty see screenshot
how do we get this resolved
Server Information
osTicket Version v1.11 (d4e240b) — Up to date
Web Server Software Apache/2.4.18 (Ubuntu)
MySQL Version 5.7.25
PHP Version 7.0.33-0ubuntu0.16.04.2
PHP Extensions
gdlib Used for image manipulation and PDF printing
imap Used for email fetching
xml XML API
xml-dom Used for HTML email processing
json Improves performance creating and processing JSON
mbstring Highly recommended for non western european language content
phar Highly recommended for plugins and language packs
intl Highly recommended for non western european language content
fileinfo Used to detect file types for uploads
APCu Improves overall performance
Zend Opcache Improves overall performance
PHP Settings
cgi.fix_pathinfo "1" is recommended if AJAX is not working
date.timezone Europe/Amsterdam
Database Information and Usage
Schema osticketdb (localhost)
Schema Signature 00c949a623b82848baaf3480b51307e3
Space Used 404.84 MiB
Space for Attachments 205.52 MiB
Timezone CET (Interpreted as Europe/Berlin)
Installed Language Packs
English (United Kingdom) — en_GB
en_GB — include/i18n/en_GB.phar
Version: 154948, for version v1.10
Built: Wed, 06 Feb 19 21:17:47 +0000
English (United States)
en_US — include/i18n/en_US
Nederlands (Dutch) — nl_NL
nl — include/i18n/nl.phar
Version: 148287, for version v1.10
Built: Fri, 13 Jan 17 17:13:57 +0000