Hello. Can anyone point me to the organization status flag definitions.
I want to add a new auto-collab for the account manager.
I can see when change an organization via gui -
the status in ost_organization is set to these ( but can't find where to define )
12=assign tickets to Account Manager,
11=if all auto collabs are set,
8 = no collabs/ no autoassign
15=autoassign account manager & autocollabs.
class.ticket.php shows different values than are set for org status.
const COLLAB_ALL_MEMBERS = 0x0001;
const COLLAB_PRIMARY_CONTACT = 0x0002;
const COLLAB_AGENT_MANAGER = 0X0013;
const ASSIGN_AGENT_MANAGER = 0x0004;
const SHARE_PRIMARY_CONTACT = 0x0008;
const SHARE_EVERYBODY = 0x0010;
Thanks for any pointer.