Hi all,
I am using Os ticket (v1.10.4)
When we email fro generate new ticket email timing is correct as Asia/kolkata.
But ticket timing shows wrong.
Timing issue
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Environment details?
Such as:
Version of PHP?
Version of MySQL?
Webserver?
What is your PHP timezone set to?
What is your MySQL timezone set to?
What is your Server (OS) time zone set to?
What is your osTicket timezone set to?
What is your Agent timezone set to?
Php :- PHP 5.4.16
Mysql :- mysql Ver 15.1 Distrib 5.5.60-MariaDB, for Linux (x86_64) using readline 5.1
httpd :- Server version: Apache/2.4.6 (CentOS)
Server built: Jun 27 2018 13:48:59
What is your PHP timezone set to?
php.ini
[Date]
; Defines the default timezone used by the date functions
; http://php.net/date.timezone
;date.timezone =
What is your MySQL timezone set to?
MariaDB [(none)]> select current_timestamp;
+---------------------+
| current_timestamp |
+---------------------+
| 2018-12-14 19:39:47 |
+---------------------+
1 row in set (0.00 sec)
What is your Server (OS) time zone set to?
[root@localhost ~]# date
Fri Dec 14 19:40:14 IST 2018
What is your osTicket timezone set to?
support/scp/settings.php
Default time zone :- Asia/kolkata
What is your Agent timezone set to?
where can i find.
- Edited
Log into the system as an Agent. Click on Profile in the upper right.
Also set your time zone in PHP.
Set in profile but what time i set in php ?
I would presume that you want it to be "Asia/kolkata" to match ever where else.
You might also have to populate the Timezone tables for MySQL and update your GLOBAL
and SESSION
timezones to reflect Asia/Kolkata
specifically.
This should help:
https://dev.mysql.com/doc/refman/5.5/en/time-zone-support.html
Cheers.