Hi guys, sadly I'm having to move our help desk system away from OSTickets. I realise I can export the ticket data as a CSV file, but that doesn't include the agent / customer responses. We've taken a look at the class.export.php but it looks like its going to be quite a lot of work to get the correct data out. I was wondering if anyone has sucesfully exported the ticket data, and if so, how?!Thanks for the helpPete
I would check with them and see if they ahve a data migration tool.
Thanks @[deleted] they currently done for os tickets. hence asking her incase anyone had any ideas
I recall some people saying that they were moving to osTicket from freshdesk, but your the first that I know doing the opposite.
@[deleted] aha! There are just a few things osticket is struggling with, search isn't working very well. And a few things like that. I do love os ticket though!
