PHP version: PHP 5.5.38Operating System: centos-release-6-9.el6.12.3.x86_64osTicket Version: v1.10-91-gd5cded8The dashboard gave me wrong data: for example Service Time (Tempo di Lavorazione) and Response Time (Tempo di risposta) never change and sometimes the Export Button gave wrong data too.How can I fix this problem?Thank you in advance.
You likely cannot. The Dashboard is old and tired and was never very good. It has also been slated for a revamp in an upcoming version. Changing to PHP 5.6 might help. If you are running SELinux shutting it off also might help (you can shut it off to test and then turn it back on until you craft a rule that makes sure requests are working right).We use forum member @[deleted] Reports Plugin for our reporting needs (note: it is not free). He sells it over at software-mods
I will try those options.Thank you very much.
Very welcome. Would you like me to close this or leave it open for now?
You can close it.Thank you.
