Sort not working properly

PavelH · May 3, 2018

Hi,please for some help.Sortig on ticket nr. by clicking on head of column is not working propertly. See attachment.Some advices?Settings in Admin -> Settings -> Tickets:Default Ticket Number Format: 2018-######Default Ticket Number Sequence: General ticketsosTicket Version: v1.10.1Web Server Software: Apache/2.4.9 (Win64) PHP/5.5.12MySQL Version: 5.6.17PHP Version: 5.5.12ThanksPavel

PavelH · May 3, 2018

Attachment is missing, then once again

KevinTheJedi · May 3, 2018

@[deleted]What is your quick sort set to? The quick sort affects the column sorting. blank Cheers.

Screen Shot 2018-05-03 at 14.31.20.png

PavelH · May 4, 2018

Sort is by "Ticket number"

PavelH · May 9, 2018

None advices?Neil?

ntozier · May 9, 2018

I personally don't play with sorting options much... (which is why i pinged @[deleted] to take a look at this)

KevinTheJedi · May 9, 2018

@[deleted]I have no idea....Mine is working just fine. Any errors via Apache/PHP?Cheers.

PavelH · May 11, 2018

None errors via Apache/PHP.Sort on date is working. It must be something wrong with Ticket Number Format. I will try change it to "######-2018".You can close this.