E-mail not required - osTicket Forum

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E-mail not required

Hhermesalvesbr
Apr 23, 2018
Post #1 Monday, April 23, 2018 8:19 PM
Edited

Hi,I'm using the OsTickets with people does not have e-mail address, and submit your ticket live in my company.How can i remove the email required option for open new ticket?

ntozier
Apr 23, 2018
Post #2 Monday, April 23, 2018 8:20 PM
Edited

This is not a feature in osTicket at this time. But you could setup a default email that you use for uses that do not have one. (faux@faux.com)

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E-mail not required

hermesalvesbr

Hi,I'm using the OsTickets with people does not have e-mail address, and submit your ticket live in my company.How can i remove the email required option for open new ticket?

ntozier

This is not a feature in osTicket at this time. But you could setup a default email that you use for uses that do not have one. (faux@faux.com)