hi ntozier,btw im from manila, philippines.- synology system time zone si correct, +8 Taipe- OSTicket system time zone and agent time zone is set to Asia/Manila but the time is not synchronized, example the date/time here in manila is March 2, 2018 , 8 AM but if i set the time zone Asia/Manila the time is March 2, 2018 , 10 PM. Then i try to set time zone America/Belize it synchronized with the date/time here in manila.is this OSTicket time zone bug?Thank you in advance.