Logo not showing on PDF output

daleirvine12 · Feb 21, 2018

Hi Everyone,It seems that our logo is not showing on the PDF Output when you export (print it) Any suggestions why? blank

ntozier · Feb 21, 2018

make the logo conform to the size of the original image.If its too big it breaks.

daleirvine12 · Feb 21, 2018

Hi Ntozier,Thanks for getting back to me. I've tried using the original image and editing it but it just seems to not want to work.Kind regardsDale

Grizly · Feb 21, 2018

Oh, I remember fixing this a while back.. Yup: https://github.com/osTicket/osTicket/pull/3889

renatoalvarez · Mar 14, 2018

I have the same problem:v1.10.1 (9ae093d)PHP 7.0.28

pcjkollmorgen · Mar 15, 2018

You will want to apply the fix from Github PR #3889 above also then.

ntozier · Mar 15, 2018

/agreeSpecifically the one linked in the comment before yours.

cparisi · Mar 25, 2019

Hello @ntozier ,
I applied the following change => https://github.com/osTicket/osTicket/pull/3889/files and the logo does not appear.

Do you have any other idea / recommandation ?

ntozier · Mar 25, 2019

@cparisi Please do not be a necromancer. This thread is over a year old.
Killing zombie thread with a headshot.