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What are some of your favorite mods or customizations that you have done to your installation of Osticket?
What are some of your favorite mods or customizations that you have done to your installation of Osticket?
Here are the few of my favorites:- Mod: Client side open ticket list. http://tmib.net/add-client-side-open-ticket-list-osticket-110- Mod: Plugin versions on the plugin page https://github.com/osTicket/osTicket/pull/3486- Plugin: better Reporting (was a mod, is not a plugin) http://software-mods/reports.html- Plugin: User ACtive Directory syncing http://software-mods/adSync.html
There is an awesome list being curated here: https://github.com/clonemeagain/awesome-osticket Everyone is welcome to submit PRs to that list.One of my general favourites is the attached_preview plugin here: https://github.com/clonemeagain/attachment_previewI have some mods of my own which are yet to be released as such as they are mostly only for my own use however 1-2 of these are:Mod: Minor changes to client pages if not using registration: https://github.com/perryk/osTicket/commit/3d1419798ee19eb959f417abc98e98bc416e0770Mod: Add in log events on auto assignments: https://github.com/perryk/osTicket/tree/log-assigned-on-auto-claim-and-set-closing-agentBoth are pretty boring really, just thought I'd show examples of things I have personally have changed.In my production I apply dozens of PRs from Github also, there are heaps which are useful and/or fix small issues.
"In my production I apply dozens of PRs from Github also, there are heaps which are useful and/or fix small issues."^I should mention that I have probably half a dozen of these as well.