- Edited
Serverinformationen
osTicket-Version
v1.10.1 (9ae093d)
— Aktuell
Server-Software
Microsoft-IIS/8.5
MySQL-Version
5.7.9
PHP-Version
5.6.31Hi guys i have just upgraded my osticket installation.I have a Problem when i want to open a new Ticket from Customer Site i get a blank page and the php Error is this: PHP Fatal error: Uncaught exception 'ObjectNotUnique' with message 'One object was expected; however multiple objects in the database matched the query. In fact, there are 2 matching objects.' in C:\inetpub\wwwroot\bnet\include\class.orm.phpStack trace:#0 C:\inetpub\wwwroot\bnet\include\class.orm.php(545): QuerySet->one()#1 C:\inetpub\wwwroot\bnet\include\class.list.php(297): VerySimpleModel:(Array)#2 C:\inetpub\wwwroot\bnet\include\class.list.php(384): DynamicList->getConfigurationForm(true)#3 C:\inetpub\wwwroot\bnet\include\class.dynamic_forms.php(1597): DynamicList->getForm()#4 C:\inetpub\wwwroot\bnet\include\class.dynamic_forms.php(534): SelectionField->hasSubFields()#5 C:\inetpub\wwwroot\bnet\include\class.filter.php(308): Bootstrap::{closure}()#6 C:\inetpub\wwwroot\bnet\include\class.filter.php(321): Filter:()#7 C:\inetpub\wwwroot\bnet\include\class.filter.php(711): Filter:()#8 C:\inetpub\wwwroot\bnet\include\class.ticket.php(3041): TicketFilter->__constr in C:\inetpub\wwwroot\bnet\include\class.orm.php on line 1176 PHP Fatal error: Uncaught exception 'ObjectNotUnique' with message 'One object was expected; however multiple objects in the database matched the query. In fact, there are 2 matching objects.' in C:\inetpub\wwwroot\bnet\include\class.orm.phpStack trace:#0 C:\inetpub\wwwroot\bnet\include\class.orm.php(545): QuerySet->one()#1 C:\inetpub\wwwroot\bnet\include\class.list.php(297): VerySimpleModel:(Array)#2 C:\inetpub\wwwroot\bnet\include\class.list.php(384): DynamicList->getConfigurationForm(true)#3 C:\inetpub\wwwroot\bnet\include\class.dynamic_forms.php(1597): DynamicList->getForm()#4 C:\inetpub\wwwroot\bnet\include\class.dynamic_forms.php(534): SelectionField->hasSubFields()#5 C:\inetpub\wwwroot\bnet\include\class.filter.php(308): Bootstrap::{closure}()#6 C:\inetpub\wwwroot\bnet\include\class.filter.php(321): Filter:()#7 C:\inetpub\wwwroot\bnet\include\class.filter.php(711): Filter:()#8 C:\inetpub\wwwroot\bnet\include\class.ticket.php(3041): TicketFilter->__constr in C:\inetpub\wwwroot\bnet\include\class.orm.php on line 1176i deactivated all Ticket Filters but it is still not working.Has anybody an idea what the issue could be?
