ok, what I want to do is to use a different email as default system email but any change I made i get this error:I have tryed to change only the admin's email in this screenI have tried to change the default system email, the alert email and the default MTA
How can i use roberto@... as admin email adress and support@... as default system email and enable fetching? When I try to do that I get the error message.
Go to Admin panel -> Emails -> Emails.Setup the support email.Go to Admin panel -> Emails -> Settingschange system default email.Click Save Changes
Thank you, ntozier. But I think i'm a little bit awkward. I setup ayuda@ as support mail at admin-emails-emailsAfter that, I change the system default email and enable fetch, but I get same error mesagge when I click save changes
You didnt remove the ayuda@.Go to Admin panel -> Emails -> Emails.remove it.
Thank you. I have removed ayuda@ but I get the same error when I enable fetch
Not sure what to tell you other than you must be using that email some where else in osTicket.
Maybe this email address is used in the first created administrator account (also an agent!) which could be the blocker. So try to change it first..
Hello,I have removed previous installations and have installed osticket again. The first think I made is to enable fetch but I get the same error message
removing the installation doesn't do anything if you dont delete the database.
Solved: finally i changed the default administration email and I could enable fetching.
