- Edited
I recently upgraded from v1.9.3 to v1.10.1.I cannot reassign a ticket to another agent or group. When I try to reassign I get an empty element that pops open on my page.Any idea on what is wrong with my setup or system?Dirkus
I recently upgraded from v1.9.3 to v1.10.1.I cannot reassign a ticket to another agent or group. When I try to reassign I get an empty element that pops open on my page.Any idea on what is wrong with my setup or system?Dirkus
Please help us to help you by reading and following the posting guidelines located in this thread: Please read before requesting assistance. The more information you give us the better we will be able to assist you. Thank you. Environment details?
Okay, looks like I have found my problem. During the upgrade some of the files from the v1.9.3 release of osTicket did not get updated. I made sure that I had all of the files from the v1.10.1 release and my problem has been fixed.Thanks for looking anyway.Dirkus
Great! I'll mark this as resolved and close it. Please feel free to start a new thread if you have further issues, comments, etc.